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faq

INSTALLATION

1. What are the system requirements?

- Intel® Pentium III® processor or faster

- Microsoft® Windows XP, Windows® Vista or Windows® 7

- 2 GB available hard drive space

- Mouse (recommended for notebook users)

- Internet connection (required for registration and automatic product updates)

2. Is Picture Perfect 2.0 compatible with the MAC operating system?

Picture Perfect 2.0 is not compatible with MAC unless there is a third party software installed that will mimic a Windows environment. If you have MAC OS Snow Leopard operating system, there is a built-in utility called Boot Camp which will enable your MAC to mimic the Windows environment. If you have an older operating system, you can try third party software like Parallels, Virtual PC, or Fusion.

3. How do I uninstall my software?

To uninstall the software without the disk, use the Add/Remove Programs feature of your operating system.

1. Go to: Start Menu > Settings > Control Panel

2. Double-click Add/Remove Programs

3. Scroll down the list to find Picture Perfect 2.0

4. Click once to select Picture Perfect 2.0, and click Remove

USING Picture Perfect 2.0

1. What does define foreground mean?

When you define foreground, you will mask any area that appears in front of the product areas that you wish to change. In general, foreground areas are things like trees, people, cars or furniture. They aren’t really part of your remodel but occur in the photograph. Defining your foreground is an important step in making your picture as realistic and life-like as possible.

2. What does masking mean?

Masking is the process of outlining areas of your photograph that you would like to apply new product to. Masking is only necessary when you intend to resurface an existing area with products such as the following product types: Paint, Flooring, Roofing, Siding, Masonry, etc. Product types like windows, doors, etc. are considered objects and are simply placed onto your digital picture. No masking is required.

3. Can you remove a tree or items in the existing photo?

No, you cannot remove foreground objects from your photograph! If there is a tree, car, person, or furniture in the original photo it is there to stay.

4. How do I access and change colors?

First, you must define a new layer and apply product to it. The range of colors for that product are now accessible and can be changed in one of two ways:

a. Single click on the applied product in your project window, and then click on any color visible in the product color bar located to the left-hand side of your screen. When using the product color bar you might need to expand the bar to see the full color list.

b. Double click on the applied product in your project window. This will bring up the product configuration panel, which will show you the list of colors available for that particular product profile.

5. Can I create my own color for products?

For some products, yes, you can create your own color. Some of the generic products in the software will allow you to create your own color. To create your own color:

1. Apply a generic product profile to your layer.

2. Once the product is applied, double click on it to bring up the product configuration panel.

3. Adjust the Hue, Saturation, and Brightness sliders until you have the desired color. (If these do not show, then the colors are not customizeable for that product.)

4. Save the color, and then hit apply.

6. Can I change the size of products on my project?

Yes, by using the Zoom feature under the Layer Setting Tab, you can increase and decrease the size of most products.

7. My products look funny on my house!

Chances are you need to apply perspective and shading to the product areas to make the product profile look like it's part of the original photograph. For detailed instructions on how to do this please see the Apply Products tutorial in the Tips & Tricks section of this website.

8. Can I copy and paste windows and shutters?

Yes, objects like windows, doors, vents, shutters and mouldings can be copied and pasted for faster project editing. Just select an object that you want to copy and press the Clone button (located in the tools tab). You can clone objects as many times as you want.

9. Does shading or shine change the product color?

No, even though it may look like it's changing the product color, it is not. Shading and shine only adjust the lightness and darkness of a region in the photograph and is intended to make the products seem as if they were part of your original photograph, not just sitting on top of your photograph.

10. My Product Registration Code has expired, or I need a new one! How do I get it?

To obtain a new Product Registration Code, please contact Therma-Tru by email at pictureperfect@thermatru.com, or call Therma-Tru at 1-800-537-8827 to request assistance.

GENERAL

1. Do I need a digital camera in order to use the software?

No. If you don't have a digital camera, you can take a photograph with a film camera, and then scan it into your computer to use.

2. What file format does my photo need to be in?

The software accepts JPG, BMP, and PNG formats.

3. What are the best practices for taking a photo?

A clear, straight-on photo of your home from a digital camera works the best. Please try and take photos in daylight, and ensure that they are crisp, as you will then have the easiest time masking. As well, if your photograph is taken straight on, instead of at an angle, it will be much easier to set the perspective of your regions.

4. What is an RWP project?

A project is actually a collection of layers, which when combined produces a composite image of a remodeled home. Projects are always able to be edited as long as you save them, whereas the photo of the finished projects are not able to be edited. It is important that you keep your rwp project file for your records, not just the finished photo of the home. The original photo you import using the import wizard becomes your project, however this photo is never permanently altered. The program makes a copy of your photo so that you will always retain the original unaltered image.

5. The colors don’t look accurate. Is there something I can improve with them?

Due to a wide range of available monitors and graphic cards, and the variations in color-display associated with every possible configuration, Picture Perfect 2.0 cannot guarantee 100% color accuracy, however, it takes great care in representing colors as accurately as current technology allows.


To improve the colors, please calibrate your monitor. Simply adjusting your screen to display warm colors (6500 degrees Kelvin) or cold colors (9300 degrees Kelvin) can greatly affect color performance.


Also check to make sure you've chosen the correct monitor display setting in Picture Perfect 2.0. You can find this setting by clicking on Preferences found under the Picture Perfect 2.0 button in the top left corner. And when printing, be sure to print a high-res image on premium glossy photo paper.

6. How do I share my project with friends and family?

You can export your finished project as a JPG that you can email to others who do not have the software.